Kuva Space Terms and conditions

Updated: 16.02.2026

These Terms of Service (“Terms”) govern the subscription, access, and use of applications (“Service(s)”) provided by Kuva Space Oy (Business ID: 2759225-3) (“Kuva”). [The latest version of these Terms is also available on Kuva’s website.]

By executing a Service Agreement or a corresponding contractual document (hereinafter “Agreement”) that references these Terms or by clicking a box indicating acceptance, or by otherwise taking the Service into use, the customer organization will become contractually bound by these Terms. You hereby warrant to have the required authority to enter into a binding agreement by accepting these Terms on behalf of the Customer.

Each party (the Customer as indicated in Agreement and Kuva) is hereinafter individually referred to as the “Party” and together as the “Parties.”

These Terms shall also bind the Customer's individual users (“User(s)”) when using the Services. The Customer agrees to make these Terms available to its Users and all Users using the Service agree to be bound and to comply with these Terms when using the Services.

Please note that Kuva may in certain cases also provide the Customer with custom services or functionalities, which may be ordered separately, or which may be indicated separately in the Agreement. Such custom services shall be governed by their respective terms and conditions.

---

1. Agreement and Order of Precedence

These Terms, along with the Agreement and the other appendices contained therein form the full contractual framework between the Parties.

In case of a discrepancy between these Terms and the Agreement, the content of the main body of the Agreement shall have priority.

2. Right to use the Service

Subject to due payment of the service fees (“Service Fees”), as set out in the Agreement, as well as subject to the compliance with the Terms agreed herein, Kuva grants the Customer a limited, non-exclusive, non-transferable, and non-sublicensable right to use the Service during the subscription term (“Subscription Term”) set out in the Agreement.

The Customer understands and agrees that the Services are being provided to it under a limited license and is not sold to the Customers or any Users, and that the Customer or any Users do not gain any ownership or interest of any kind in the Service under these Terms.

3. About the Service

The functionalities of the Service are further specified in the service description attached to the Agreement or similar document, including service descriptions made available online, describing the content and characteristics of the service to be provided (“Service Description”).

Unless separately set out in the Agreement or the Service Description, the Customer or Users are not entitled to receive, inter alia, customer support services, consultation services, data transfer, integration, or implementation services.

4. Authorized Users

If the Service is comprised of authorized Users, only individuals authorized by the Customer are allowed to access and use the Service. The Customer is only entitled to allow access to Users exclusively from the Customer’s own organization and shall not provide access to the Service to any third parties. Any unauthorized use is strictly prohibited.

The Customer and each User shall be individually responsible for any unauthorized use of the Service conducted with their usernames and/or passwords, where applicable. All user accounts are strictly personal.

Kuva has the right to disable any username, password, or other identifier, and/or suspend access to the Service, at any time if, in Kuva’s opinion, the Customer or any User has violated any provision of these Terms. In such a situation, Kuva will strive to inform the Customer without undue delay of the reason for the suspension and the Users suspended.

In the event of or if the Customer or the User has a reason to suspect any unauthorized access or use of the Service, or if any password has been revealed to a third party, Kuva must be promptly notified.

The Customer shall remove and manage the access rights to the Service when necessary, such as in case of termination of employment of a User.

5. Restrictions of Use

The Service is only intended to be used for the Customer’s own business operations and may not be used for any other purposes. Kuva may take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services or any action that may be damaging to the rights or interests of Kuva or any third party.

Unless otherwise permitted in these Terms, the Customer or the User may not:

1. circumvent or attempt to circumvent any usage control or anti-copy features of the Service;
2. probe, scan, or test the vulnerability of the Service;
3. use the Service and the content available through the Service in any manner that could damage, disable, overburden, or impair the Service;
4. use any data mining, robots, scraping, or similar data gathering or extraction methods;
5. use, sell, rent, transfer, license, or otherwise provide anybody with the Service and/or the content available through the Service, except as provided herein;
6. interfere with Kuva’s other customers’ use of the Service;
7. reverse engineer or decompile the Service or access the source code thereof;
8. use the Service for transmitting any unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation or mass messaging;
9. use the Service in violation of applicable law, including any applicable employment or privacy laws;
10. modify, reproduce, adapt, translate, create derivative works of or otherwise exploit any portion of the Service, or use the Service in ways that violate intellectual property rights, business secrets, or privacy of third parties;
11. use the Service to transmit any material that contains adware, malware, spyware, software viruses, worms, or any other computer code designed to interrupt, destroy, or limit the functionality of computer software or equipment.

6. Other Obligations

The Customer is responsible for ensuring that their hardware, connections, software, and data systems work and are compatible with the operating environment of the Service and for ensuring that the Service fulfills the Customer’s intended purpose of use. The use of the Service requires a functioning connectivity to the internet.

The Customer is responsible for all data and content the Customer or a User (“Customer Data”) enters into the Service and the validity and accuracy thereof.

The Customer shall ensure that it and its Users use the Service in compliance with these Terms. Misuse of the Service by the Customer or any Users may lead to immediate termination of the subscription or suspension or denial of access to the Service.

7. Third-Party Services, Integration Tools and Interfaces

Certain functionalities or elements of the Service may be provided by or integrated with services provided by third-party service providers or partners.

Kuva shall not be liable for the performance of the third-party services or for any direct or indirect claims or damages arising from the use of third-party services. In addition, Kuva shall not be liable for interruptions to the availability of the services provided by third parties.

These Terms exclusively cover the Service and the use thereof and any and all linked third-party services and platforms are provided by the relevant third parties and covered by their terms of service, privacy policies, or other terms or licenses. Kuva does not assume any liability in regard to the use of such third-party services and platforms, whether or not they are linked to the Service.

Kuva may provide the Customer with interfaces and integration tools as developed and implemented by Kuva from time to time. For the avoidance of doubt, all interfaces and integration tools relating to the Service are provided on an “as is” basis.

8. Intellectual Property Rights

The license to the Service is set out in the Section 2 of the Terms.

Intellectual property rights (“Intellectual Property Rights”) shall be understood in the broadest sense, including but not limited to any copyright, patent, trademark, design right, database protection right, and any other form of statutory protection of any kind (whether registered or unregistered) and applications for any of the foregoing respectively as well as any know-how, inventions, and trade secrets in or related to the Service and thereto related documentation (including modifications, if any) and all parts and copies thereof.

All rights, title, and interest in and to the Service and any Intellectual Property Rights therein and any related documentation belong exclusively to Kuva or its licensors.

As between Kuva and Customer, Customer retains all rights, title and ownership in the Customer Data. Customer hereby grants to Kuva, for the duration of the Agreement, a non-exclusive, worldwide, royalty-free and non-transferable (except in connection with a merger, acquisition, transfer of assets or similar corporate reorganization) license to host, store, reproduce, display, transmit, process and otherwise use Customer Data solely to the extent necessary to provide, maintain and support the Services and to perform Kuva’s obligations under this Agreement.

Except as expressly stated herein, these Terms do not grant the Customer or the User any Intellectual Property Rights in the Service, and all rights not expressly granted hereunder are reserved by Kuva and its licensors, as the case may be.

9. IPR Indemnity

Kuva shall, at its own expense, defend the Customer against any third-party claim alleging that the Customer's use of the Service in accordance with these Terms infringes such third party's Intellectual Property Rights, and shall indemnify the Customer for any damages finally awarded against the Customer by a court of competent jurisdiction or agreed in a Kuva-approved settlement, provided that such damages are directly attributable to such claim.

Kuva’s obligations are conditioned upon Customer providing prompt written notice, giving Kuva sole control of defense and settlement negotiations, and cooperating with Kuva in the defense of such claims.

At any time, if Kuva reasonably deems that any part of the Services infringe the Intellectual Property Rights of a third party, or in the event of a third-party claim, Kuva may, in its sole discretion and at its sole expense, either (a) procure for the Customer the right to continue using the relevant Service or (b) replace or modify the Service to make it non-infringing or (c) if options (a) and (b) are not practicable for Kuva, Kuva shall have the right to terminate this Agreement with a written notice and by refunding to the Customer any Service Fees already paid.

Kuva has no obligation to indemnify the Customer to the extent the claim (a) is brought up by the Customer, its affiliates or End-Users; or the claim arises from (b) use or combination of a Service with products or services not provided by Kuva; (c) modifications to the Services not provided by Kuva; (d) compliance with instructions or specifications provided by Customer, or (e) use of the Service in a way not instructed by Kuva or in a breach of any Documentation or these Terms.

10. Confidentiality

The Parties may exchange confidential information during the performance of this Agreement. “Confidential Information” means any no-public information disclosed by one Party (the “Disclosing Party”) to the other Party (the “Receiving Party”) that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. All Confidential Information shall remain the exclusive property of the Disclosing Party. The Receiving Party shall (a) maintain the confidentiality of the Disclosing Party’s Confidential Information using at least the same degree of care as it uses to protect its own confidential information, but in no event less than reasonable care; (b) not disclose such Confidential Information to any third party without the prior written consent of the Disclosing Party, except to its employees, contractors and advisors who have a need to know and are bound by confidentiality obligations no less protective than those set forth herein; and (c) use such Confidential Information solely for purposes of performing its obligations or exercising its rights under this Agreement.

The confidentiality obligations of the Receiving Party under this Agreement shall not apply to information which:

1. was rightfully in the Receiving Party's possession before its disclosure by the Disclosing Party as proven by the written records of Receiving Party; or
2. is independently developed by the Receiving Party without recourse to the Confidential Information of the Disclosing Party, as proven by the written records of Receiving Party; or
3. is part of the public domain other ways than by faults, acts of omissions of Receiving Party, as proven by the written records of Receiving Party.

The Receiving Party shall promptly upon the Disclosing Party’s request, or the termination of the Agreement, cease using such Confidential Information received from the Disclosing Party and, unless the Parties separately agree on destruction of such material, return the material in question (including all copies thereof). The Receiving Party shall, however, be entitled to retain copies, if any, required by law.

This Section 10 shall survive the termination of the Agreement and these Terms and be in force for a period of five (5) years thereafter. Notwithstanding the above, the confidentiality obligations relating to any Confidential Information that constitutes a trade secret shall continue for so long as such information remains a trade secret under applicable law.

11. References

Kuva may use the Customer as a reference in its marketing, promotional, and business development activities, including but not limited to case studies, customer success stories, and testimonials, provided that such use does not disclose any confidential information without prior written consent.

For this purpose, the Customer grants Kuva a non-exclusive, worldwide, royalty-free license to use the Customer’s name, logo, trademarks, and other relevant Intellectual Property Rights strictly as necessary for the permitted reference activities.

12. Analytics Data

Kuva shall have the right to collect aggregated and anonymized analytics data from the Customers and the Users’ use of the Service, provided that such data cannot be linked to any identifiable individual or the Customer entity. Such analytics data shall be proprietary to Kuva, and the Customer hereby assigns to Kuva all rights, titles, and interests, including Intellectual Property Rights, they may have in such analytics data. Analytics data shall not constitute Confidential Information of the Customer.

Kuva may use such analytics data to e.g. develop its own products and services, generate statistics and compilations, and use them for the service offerings as well as for its other commercial purposes.

13. Support

The Parties may agree on specific customer support levels for each Customer in the Service Description or other applicable customer support annex.

Unless the Parties have separately agreed on specific customer support levels, Kuva strives to respond to support queries during normal business hours (9 a.m. to 5 p.m.) in Helsinki, Finland on business days, excluding major public holidays in Finland.

Support queries may be sent to .

Any changes on the support channels shall be duly informed to the Customer.

14. Availability

The Parties may agree on specific service availability levels, as well as service credits, in the Service Description or other applicable service level annex.

Unless the Parties have separately agreed on specific service levels, Kuva will strive but cannot fully guarantee to have the Service available 24 hours a day, 7 days a week during the Subscription Term.

Notwithstanding the above, Kuva shall have the right to temporarily suspend the provision of the Service in accordance with the following, without any obligation to compensate for any damage or service level failures:

1. Kuva shall have the right to suspend the availability of the Service for a reasonable duration if this is necessary in order to perform installation, change, or maintenance work in respect of the Service. If Kuva suspends the Service for this reason, Kuva strives to inform the Customer and the Users of the suspension and the estimated duration of the suspension in advance and to minimize any inconvenience resulting from the suspension.
2. Kuva shall have the right to deny access to the Service without any prior notice if Kuva suspects that the Customer or any User burdens or uses the Service in a manner which may jeopardize the availability of the Service to other users. Kuva shall without undue delay inform the Customer of the reasons for such denial.

The Customer and the Users further acknowledge that interruptions to the availability of the Service may also occur due to no fault of Kuva, for example, in the event of data connection disruptions or interruptions to the availability of systems or components delivered by third parties.

15. Fees and payment

As a compensation for the use of the Services, the Customer shall pay Kuva the Service Fees set forth in the Agreement or Kuva’s applicable price list in force from time to time.

Unless otherwise agreed in the Agreement, invoicing shall be performed in advance on annual basis. The term of payment is fourteen (14) days from the invoice date.

If the payment is delayed, the Customer shall pay interest for late payment in accordance with the Finnish Interest Act (633/1982, as amended). The Customer hereby acknowledges that non-payment of Service Fees may result in suspension of the Services.

All prices quoted are net amounts and exclusive of VAT or any other applicable sales tax, as the case may be, which will be added to the invoices where applicable.

Except as expressly set forth herein, all Service Fees are non-refundable once paid and the Customer shall not be entitled to refund of any fees in the event of termination of these Terms or the Agreement.

16. Changes to the Fees, Services or Terms

For any Subscription Terms that are valid until further notice, Kuva shall have the right to adjust the fees and prices for the Services from time to time. Any change in the pricing for Services shall be notified by Kuva to the Customer in writing at least three (3) months prior to such change taking effect. In the case the Customer does not accept the price amendment, the Customer shall have the right to terminate the Agreement as of the effective date of the price amendment by a written notice to Kuva, which notice shall be issued at least thirty (30) days prior to the effective date of the price amendment. Any price list changes shall not apply to fixed term Subscription Terms that have already been paid for by the Customer before the price list change, but they shall be applied to any renewals of such Subscription Terms. If the Customer does not issue a termination notice as set out above, the price amendment shall be deemed to be approved by Customer.

Kuva may make modifications or changes to the Services or these Terms at any time at its sole discretion and without notification, provided that such changes do not materially affect the Customer, Users or the usability of the Service.

If Kuva introduces changes to the Services or these Terms materially affecting the Service, Kuva will notify the Customer thereof at least thirty (30) days in advance in writing and the Customer is entitled to object to the revised Terms, in which case Kuva may elect to have the prior Terms control, to negotiate an alternate solution with Customer, or if neither of the foregoing is applicable then Customer may terminate the Agreement in case the Customer does not accept the changes. Customer’s continued use of the Service following notice, and/or Customer’s failure to object in writing to a proposed change within the thirty (30) day period, constitutes Customer’s acceptance of the revised Terms.

17. Changes to the Subscription

The Customer may request Service subscription changes by a written notice to support@kuvaspace.com.

Service upgrades may be requested during the ongoing Subscription Term, and they take effect upon Kuva’s written confirmation. Kuva shall invoice the Customer for any additional charges arising from the upgrade according to its current price list.

Service downgrades will generally take effect only at the beginning of the subsequent Subscription Term, if applicable.

18. Warranties

During the Subscription Term, Kuva warrants that the Services, when properly used in accordance with the Agreement, these Terms and any accompanying documentation governing the use of the Service (collectively “Documentation”), will perform in all material respects as described in the Service Description.

Customer must notify Kuva in writing of any material non-conformity within thirty (30) days of its discovery and be current on all fees for this warranty to apply.

Kuva’s entire liability and Customer’s exclusive remedy for breach of this warranty shall be, at Kuva’s option and expense, to reperform or otherwise remedy the non-conforming Services, or refund the fees paid by the Customer for the non-conforming portion of the affected Services.

This warranty does not apply to

1. Services provided on a trial, evaluation or no-charge basis;
2. use contrary to the Documentation;
3. modifications or combinations not made by Kuva; or
4. failures caused by Customer’s systems or third-party items not supplied by Kuva.

Except as specifically provided above, the Service is provided on an “as is” and “as available” basis and with the functionalities available at each time without warranty of any kind, either express or implied, including but not limited to the warranties of merchantability, title, non-infringement, and fitness for a particular purpose, or the accuracy, timeliness, completeness and accessibility of the Service. Kuva shall not be responsible or liable for any decisions made or actions taken by the Customer or any User in reliance on data, information, or outputs provided through the Service, and the Customer acknowledges that it is solely responsible for independently verifying and evaluating all information obtained through the Service before making any business, operational, or other decisions. Kuva has no other obligations or liabilities than those that have expressly been agreed upon.

19. Limitation of Liability

Neither Party shall be liable for any indirect or consequential damages, loss of profits, loss of revenue, loss of business opportunities, loss of anticipated savings, loss of goodwill, or loss or corruption of data, regardless of whether such damages were foreseeable or whether a Party has been advised of the possibility of such damages. The total aggregate liability of Kuva in connection to the Customer’s use of the Service and under the Agreement shall in all cases be limited to the aggregate Service Fees paid by the Customer to Kuva during the twelve (12) months preceding the occurrence for which damages are claimed.

The limitations of liability specified above shall not apply to damages caused by a breach of Section 5 (Restrictions of Use), Section 8 (Intellectual Property Rights), Section 10 (Confidentiality), or to damages caused by gross negligence or willful misconduct.

20. Term and Termination

The validity of these Terms shall be governed by the validity of the Agreement.

Upon expiration or termination of the Agreement, the Customer's license to access and use the Service under Section 2 shall immediately terminate and the Customer shall pay all outstanding Service Fees and other amounts due.

The validity of provisions that by their nature are intended to survive the termination or expiry of these Terms shall not be affected by such expiry or termination.

21. Miscellaneous

Severability

If any part of these Terms is held to be invalid or unenforceable by any court, tribunal or other authority having jurisdiction, this shall not affect the validity or enforceability of the rest of these Terms. Instead, these Terms shall be construed and interpreted so that its effect shall remain as close as legally possible to the effect it would have had without such invalidity or unenforceability.

Assignability

These Terms or any rights or obligations hereunder may not be assigned without the prior written consent of the other Party. Kuva may, however, assign all or any of its rights or obligations hereunder in whole or part to an affiliate or successor or to a purchaser or acquirer of its business assets without the prior consent of Customer, provided that the assignee undertakes to perform its obligations to the Customer under the Agreement and these Terms.

Audit Rights

Kuva may, upon reasonable prior notice, audit the Customer’s use of the Service to verify compliance with these Terms. The Customer shall provide reasonable cooperation and access to relevant records. Kuva shall bear audit costs unless the audit reveals material non-compliance with these Terms, in which case the Customer shall bear such costs.

Force Majeure

Neither Party shall be liable to the other or be deemed to be in breach of these Terms by reason of any delay in performing, or any failure to perform, any of its obligations under these Terms, if the delay or failure was due to any cause beyond its reasonable control (“Force Majeure”).

If such event of Force Majeure continues for a period of more than thirty (30) days and the Parties have not been able to agree to alternative arrangements, the Party not affected by Force Majeure shall have the right to terminate the Agreement forthwith by a written notice to the other Party. In such case no compensation or indemnity is due.

Entire Agreement

These Terms, together with the Agreement, represent the entire agreement between the Parties with respect to the subject matter hereof and supersede all prior negotiations, understandings and agreements relating to the subject matter hereof. For clarity, these Terms, together with the Agreement and its appendices, shall replace in entirety all agreements, in whatever form, concluded between the Parties prior to the Agreement and relating to the subject matter hereof.

No Waiver

The failure by a Party to enforce any of the provisions of these Terms shall not constitute a waiver of the same or affect that Party's rights thereafter to enforce the same, except where such waiver is expressly provided for in writing.

No Agency

Nothing in these Terms is intended to or shall operate to create a partnership between the Parties, or authorize either Party to act as agent for the other, and neither Party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

Amendments

These Terms may be amended only by an instrument in writing signed by both Parties, excluding Kuva’s right to amend these Terms unilaterally under Section 17.

22. Export Control and Sanctions Compliance

The Customer represents and warrants that it and its Users (a) are not located in or subject to sanctions under applicable European Union, U.S., or other trade laws; (b) are not listed on any government prohibited or restricted party list; and (c) will not use the Service in violation of any applicable export control or sanctions regulations.

The Customer shall comply with all applicable export control laws and sanctions regulations in its use of the Service. Kuva may suspend or terminate access to the Service immediately if required to comply with such laws or if Kuva reasonably believes the Customer is in violation of this Section.

The Customer shall indemnify and hold harmless Kuva from any claims arising from violations of this Section.

23. Governing Law and Dispute Resolution

These Terms and the Agreement are executed in accordance with and shall be governed by the laws of Finland, excluding its choice of law provisions and principles.

Any dispute, controversy or claim arising out of or relating to these Terms or the Agreement, or a breach, termination or validity thereof shall be settled primarily by amicable negotiations between the Parties.

Should negotiations not lead to a settlement between the Parties within sixty (60) days from the start date of settlement negotiations, any dispute, controversy or claim arising out of or relating to these Terms or the Agreement, or the breach, termination or validity thereof, shall be finally settled by arbitration in accordance with the Arbitration Rules of the Finland Chamber of Commerce. The number of arbitrators shall be one (1). The seat of arbitration shall be Helsinki, Finland, and the language of the arbitration shall be English. Evidence may be presented and witnesses heard in addition in Finnish language.